Store Pick-Up Policy

Store picks are a good way to reserve your items, and also cut down on shipping cost.

All items selected for store pick-up are confirmed and reserved for the customer, but have the following terms;

  • Customers are permitted 14 days to reserve the items for store pick-up.
  • Customers can pick up items during shop opening times stated below;
    • Monday to Friday - 9:00 am - 5:00pm 
    • Saturday and Sunday - 9:00am - 3:00pm
  • Failure to Pick up Items;
    • Cash on Delivery customers;
      • BabySpace Shop reserves the right to cancel store pick ups which are not completed within 14 days
    • Customers who have made full payment;
      • BabySpace Shop will contact customers who fail to pick up within 14 days and discuss full re-fund or alternative delivery methods
      • If customers are unreachable BabySpace Shop reserves the right to cancel items and will process refunds within 30 days

Customers are required to contact BabySpace Shop via email or by phone on 0762558882 if they are not able to pick up in 14 days and/or to confirm their most convenient pick up dates and times.