Store Pick-Up Policy

Store picks are a good way to reserve your items, and also cut down on shipping cost.

All items selected for store pick-up are confirmed and reserved for the customer, but have the following terms;

  • Customers are permitted 14 days to reserve the items for store pick-up.
  • Customers can pick up items during shop opening times stated below;
    • Monday to Friday - 9:00 am - 5:00pm 
    • Saturday and Sunday - 9:00am - 3:00pm
  • Failure to Pick up Items;
    • Cash on Delivery customers;
      • BabySpace Shop reserves the right to cancel store pick ups which are not completed within 14 days
    • Customers who have made full payment;
      • BabySpace Shop will contact customers who fail to pick up within 14 days and discuss full re-fund or alternative delivery methods
      • If customers are unreachable BabySpace Shop reserves the right to cancel items and will process refunds within 30 days

Customers are required to contact BabySpace Shop via email info@babyspace.lk or by phone on 0762558882 if they are not able to pick up in 14 days and/or to confirm their most convenient pick up dates and times.